Accordion Style Ticket View

You spoke, we listened. Today we introduce a fresh new look for our ticketing system.We’ve made it easier to keep track of and manage requests.Customers can now navigate through their support tickets using the new accordion-style view.We hope this streamlines your workflow and makes your life even just a tiny bit easie... Read more

Off-site Data Backups in One Click

As an existing customer, you can now easily add our Managed Backup solution to your account with a single click! When combined with our 1-Hour Hardware replacement, offered on all Dedicated Bare Metal Servers, ISPRIME off-site data backups will give you peace of mind knowing the data you rely on is kept safe. Our Manag... Read more

New CDN Dashboard & Live Stats

If you are using our Global Content Delivery Network to speed up your website and content you can now find a brand new dashboard in your Customer Area. Some of the features: – Live information on Requests / second and Cache Efficiency – detailed Usage Graphs – one-click navigation between multiple CDN properties – easi... Read more

Full Mobile Support

Our customers can now use their favorite mobile phone and tablet device to access our Customer Interface on the go. This update also vastly improved support for smaller screen resolutions on laptops. All features from our web interface are supported including: – Submit, search and view Managed Hosting Support requests ... Read more

Customer Support, PDF Invoices & more

Thanks to all the feedback we received from our new Customer Interface update last week, we start this week fresh with several new improvements: Filter & Search Support Requests Now its even easier to filter your Managed Hosting support requests in the one click fashion: Prioritize Support Requests We take great pride ... Read more

New Customer Interface

We are pleased to announce the launch of our new Customer User Interface. Developed as a full JavaScript web application we put the main focus on speed and offering a better user experience to our customers. Some of the key highlights: Snapshot Dashboard See only what is relevant to you when you login. All your service... Read more