These ISPrime Acceptable Usage Policy ("Acceptable Usage Policy") describe the proper kinds of conduct and prohibited uses of ISPrime's hosting services (the "Services"), as described and subscribed to pursuant to the Hosting Agreement posted at www.ISPrime.com (the "Hosting Agreement"). These Acceptable Usage Policy are not exhaustive and ISPrime reserves the right to modify these Acceptable Usage Policy at any time, effective upon posting of the modified Acceptable Usage Policy to www.ISPrime.com. By registering for and using the Services, and thereby accepting the terms and conditions of the Hosting Agreement, you agree to abide by these Acceptable Usage Policy as modified from time to time. Any violation of these Acceptable Usage Policy may result in the suspension or termination of your account or such other action as ISPrime deems appropriate, which is described further in the Hosting Agreement.
1. YOUR GENERAL RESPONSIBILITIES
The Services enable you to develop and display a Web site through which you can interact with users of the Internet and retrieve and send vast amounts of information. Generally, ISPrime will not actively monitor, censor, or directly control any content that is or will be displayed on your Web site(s) or information that you collect or use through your Web site(s). ISPrime, however, provides the Services with the goals of (a) ensuring security, reliability and privacy of the Services and the users of the Services, (b) maintaining an image and reputation of ISPrime as a responsible provider of the Services, (c) preserving the value of Internet resources as a conduit for free expression, (d) encouraging the responsible use of Internet resources and discouraging degrading, libelous or illegal uses of such resources. Consequently, ISPrime expects you, and all other users of the Services, to take responsibility in using the Internet with courtesy and responsibility, and be familiar with and to practice good Internet etiquette, in furtherance of the above stated goals.
VIOLATION OF ANY OF THESE GUIDELINES IS STRICTLY PROHIBITED AND MAY RESULT IN THE IMMEDIATE TERMINATION OR SUSPENSION OF THE SERVICES YOU RECEIVE FROM ISPrime ACCORDING TO THE HOSTING AGREEMENT. YOU WILL REMAIN SOLELY LIABLE AND RESPONSIBLE FOR YOUR USE OF THE SERVICES AND ANY AND ALL CONTENT THAT YOU DISPLAY, UPLOAD, DOWNLOAD OR TRANSMIT THROUGH THE USE OF THE SERVICES. "CONTENT" INCLUDES, WITHOUT LIMITATION, YOUR E-MAIL, WEB PAGES, PERSONAL HOME PAGES, AND DOMAIN NAMES. IT IS ISPrime'S POLICY TO TERMINATE REPEAT INFRINGERS.
2. ILLEGAL OR HARMFUL USE
You may use the Services only for lawful purposes. Transmission, distribution, sale, or storage of any material in violation of any applicable law, regulation, or these Acceptable Usage Policy is prohibited. The following non-exhaustive list details the kinds of illegal or harmful conduct are prohibited. ISPrime reserves the rights to restrict or prohibit any and all uses of the Services or content on your Web site(s) and to remove such materials from its servers, that ISPrime determines in its sole discretion is harmful to its servers, systems, network, reputation, good will, other ISPrime customers, or any third party.
Infringement. Infringement of intellectual property rights or other proprietary rights including, without limitation, material protected by copyright, trademark, patent, trade secret, or other intellectual property right used without proper authorization. Infringement may result from, among other activities, the unauthorized copying and posting of pictures, logos, software, articles, musical works, and videos.
Offensive Materials. Transmission, disseminating, sale, storage or hosting material that is unlawful, libelous, defamatory, obscene, illigal, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable.
Export Violations. Posting or sending of software or technical information in violation of U.S. export laws, including, without limitation, the Export Administration Act and the Export Administration Regulations maintained by the Department of Commerce.
Harmful Content. Disseminating or hosting harmful content including, without limitation, viruses, Trojan horses, worms, time bombs, cancelbots or any other computer programming routines that may damage, interfere with, surreptitiously intercept or expropriate any system, program, data or personal information.
Fraudulent Conduct. Offering or disseminating fraudulent goods, services, schemes, or promotions (i.e., make money fast schemes, chain letters, pyramid schemes), or furnishing false data on any signup form, contract or online application or registration, or the fraudulent use of any information obtained through the use of the Services, including without limitation use of credit card numbers.
3. SYSTEM AND NETWORK SECURITY AND INTEGRITY
Violations of ISPrime's or any third party's server, system or network security through the use of the Services are prohibited, and may result in criminal and civil liability. ISPrime may investigate incidents involving such violations. ISPrime may involve and cooperate with law enforcement if a criminal violation is suspected. Examples of server, system or network security violations include, without limitation, the following:
Hacking. Unauthorized access to or use of data, systems, server or networks, including any attempt to probe, scan or test the vulnerability of a system, server or network or to breach security or authentication measures without express authorization of the owner of the system, server or network.
Interception. Unauthorized monitoring of data or traffic on any network, server, or system without express authorization of the owner of the system, server, or network.
Intentional Interference. Interference with service to any user, host or network including, without limitation, mail bombing, news bombing, other flooding techniques, deliberate attempts to overload a system, broadcast attacks and any activity resulting in the crash of a host. Intentional interference also means the use of any kind of program/script/command, or send messages of any kind, designed to interfere with a user's terminal session, via any means, locally or by the Internet.
Falsification of Origin. Forging of any TCP-IP packet header, e-mail header or any part of a message header. This prohibition does not include the use of aliases or anonymous remailers.
Avoiding System Restrictions. Using manual or electronic means to avoid any use limitations placed on the Services such as timing out.
Failure to Safeguard Accounts. Failing to prevent unauthorized access to accounts, including any account passwords.
4. E-MAIL
You may not distribute, publish, or send any of the following types of e-mail: Unsolicited promotions, advertising or solicitations (commonly referred to as "spam"), including, without limitation, commercial advertising and informational announcements, except to those who have explicitly requested such e-mails.
Commercial promotions, advertising, solicitations, or informational announcements that contain false or misleading information in any form.
Harassing e-mail, whether through language, frequency, or size of messages.
Chain letters.
Malicious e-mail, including without limitation "mailbombing" (flooding a user or Web site with very large or numerous pieces of mail) or "trolling" (posting outrageous messages to generate numerous responses).
E-mails containing forged or falsified information in the header (including sender name and routing information), or any other forged or falsified information.
In addition, you may not use ISPrime's mail server or another Web site's mail server to relay mail without the express permission of the account holder or the Web site. Posting the same or similar message to one or more newsgroups (excessive cross-posting or multiple-posting) also is explicitly prohibited.
5. 100% UPTIME GUARANTEE
(a) Coverage These ISPrime Acceptable Use And Service Guidelines apply to you if you have registered for either Shared Hosting Services or Dedicated Hosting Services (collectively, the "Service") and you are in good financial standing with ISPrime.
(b) Service Level
ISPrime endeavors to have the content of your Web site available for http access by third parties 100% of the time ("Web Site Availability").
(c) Credits
In the event that there is no Web Site Availability, ISPrime will credit the following month's service fee as follows. For Shared Hosting services, such credit will be retroactive and will be as calculated below and as measured 24-hours a day in a calendar month, with the maximum credit not to exceed the monthly service charge for the affected month.
Customer Web Site Availability Credit
95% to 99.8% 25%
90% to 94.9% 50%
89.9% or below 100%
For Dedicated Hosting services, if the Web Site Availability is between 98.9% and 99.9% for any particular month, the credit will be retroactive and equivalent to the difference between the guaranteed level of availability of the customer's services during the month and the calculated actual level of availability of the customer's services, multiplied by the actual charges incurred by the customer for the services during that month period. In addition, for Dedicated Hosting services, customers may be entitled to additional credits as calculated below and as measured 24-hours a day in a calendar month, with the maximum credit not to exceed fifty percent (50%) of the monthly service charge for the affected month.
In order for you to receive a credit on your account, you must request such credit within seven (7) business days after you experienced no Web Site Availability. You must request credit by sending an electronic mail message to support@ISPrime.com. For security, the body of this message must contain your account number, the dates and times of the unavailability of your Web site, and such other customer identification requested by ISPrime. Credits will usually be applied within sixty (60) days of your credit request. Credit to your account will be your sole and exclusive remedy in the event that there is no Web Site Availability.
(d) Restrictions
Credits will not be provided to you in the event that you have no Web Site Availability resulting from (i) scheduled maintenance as posted from time to time at ISPrime.com, (ii) your behavior or the performance or failure of your equipment, facilities or applications, or (iii) circumstances beyond ISPrime's reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of your Web site.
6. NEXT BUSINESS DAY GUARANTEED PROVISIONING FOR DEDICATED SERVERS
(a) Coverage
ISPrime's Next Business Day Guarantee will only apply to those standard, pre-configured Dedicated Servers specifically noted as subject to the Next Business Day Guarantee on the ISPrime.com web site ("Covered Servers"). This guarantee does not apply to non-standard configurations, such as changing RAID levels, and other add-on features. ISPrime retains the right to add or delete Dedicated Servers from the Next Business Day Guarantee, at any time without notice, or cancel the Next Business Day Guarantee at any time without notice.
(b) Guarantee
For those Covered Servers described in (a) above, ISPrime will Provision such servers by the Next Business Day of receiving a customer order, once such customer order has been confirmed and any necessary credit checks have been performed. Next Business Day will mean that, for those customer orders for Covered Servers received and confirmed (including any necessary credit checks) by 6:00 p.m. United States Eastern Time during a Business Day, the Covered Server will be Provisioned by 6:00 p.m. United States Eastern Time the following Business Day. Business Day will mean Monday through Friday, excluding the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. Provision will mean that ISPrime has generated an E-mail to the customer with the proper information to enable the customer to send and receive information from and to the Covered Server.
(c) Credit
If ISPrime is unable to meet the Next Business Day Guarantee as described in this Section 6, ISPrime will issue a credit or refund of One Hundred Dollars ($100.00) of the Set-up fee described for the Covered Server on ISPrime.com. Such credit may be applied to future months service fees in ISPrime's discretion.
(d) Restrictions
Credits will not be provided to you in the event that you do not have your Covered Server Provisioned by the Next Business Day resulting from (i) your behavior or the performance or failure of your equipment, facilities or applications, or (ii) circumstances beyond ISPrime's reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of your Web site.
INDIRECT OR ATTEMPTED VIOLATIONS OF THE ACCEPTABLE USAGE POLICY, AND ACTUAL OR ATTEMPTED VIOLATIONS BY A THIRD PARTY ON YOUR BEHALF, WILL BE CONSIDERED VIOLATIONS OF THE ACCEPTABLE USAGE POLICY BY YOU.
If you want to report any violations of these Acceptable Usage Policy, please contact abuse@ISPrime.com.
Welcome to ISPrime, This Hosting Agreement ("Agreement") governs your purchase and use of all Web site hosting services, including the Dedicated Hosting Services and the Shared Hosting Services (collectively, the "Services"), as described in the Order Form, that you order and ISPrime Inc. ("ISPrime") accepts. The Shared Hosting Services include the E-Commerce Services. You must register and accept the terms of this Agreement in order to use the Services. BY CLICKING ON THE "I ACCEPT" BUTTON BELOW, AND /OR REGISTERING FOR AND USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS AS WELL AS ALL POLICIES AND GUIDELINES INCORPORATED BY REFERENCE. ISPrime may modify any of the terms and conditions contained in this Agreement and any policy or guideline incorporated by reference, at any time in its sole discretion and may also determine whether and when the modifications apply to existing or future customers. Any modifications are effective upon posting of the revisions on the ISPrime Web site (the "Site"). ISPrime will post a notice of modifications to this Agreement on the Site for 30 days. ISPrime may post modifications to referenced policies and guidelines without notice to you. Your continued use of the Services following ISPrime's posting of any modifications constitutes your acceptance of the modifications. IF YOU DO NOT AGREE TO THIS AGREEMENT'S TERMS DO NOT CLICK THE "I ACCEPT" BUTTON. IF YOU DO NOT AGREE TO THE TERMS OF ANY MODIFICATION, DO NOT CONTINUE TO USE THE SERVICES AND IMMEDIATELY NOTIFY ISPrime OF YOUR TERMINATION OF THIS AGREEMENT IN THE MANNER DESCRIBED IN SECTION 1.2 BELOW.
1. Term and Payment for Services
- 1.1 Term. This Agreement will be for an "Initial Term" of either: (a) 30 days if you register for Shared Hosting Services, (b) 12 months from the order date if you register for Dedicated Hosting Services, or (c) as otherwise chosen by you in the Order Form, located on the Site, at the time you register for the Services. This Agreement will be automatically renewed (the "Renewal Term") at the end of the Initial Term for the same period as the Initial Term, unless you provide ISPrime with notice of termination either: (a) at least 7 days before the end of the Initial Term or the Renewal Term, whichever is then applicable, if you registered for and are receiving Shared Hosting Services other than Shared Hosting Services pre-paid for a 1-year period, or (b) at least 30 days before the end of the Initial Term or Renewal Term, whichever is then applicable, if you registered for and are receiving Dedicated Hosting Services or have pre-paid for a 1-year period of Shared Hosting Services. You must provide ISPrime with your notice of termination by clicking on the "Cancel Service" button located on the Site. Upon clicking on the "Cancel Service" button, you will be asked to provide ISPrime with sufficient customer identification information so that ISPrime may properly identify you and your account. Any notice of termination will be effective upon ISPrime's receipt of notice.
- 1.2 Termination Policy. If you terminate the Services before the end of the Initial Term or the Renewal Term, whichever is then applicable: (a) ISPrime will not refund to you any fees paid in advance of termination, and (b) you will be required to pay the lesser of 3 times the standard monthly charge or 100% of ISPrime's standard monthly charge for each month remaining in the term, unless otherwise expressly provided in this Agreement. But if you have pre-paid for a 1-year period of Shared Hosting Services, you are entitled to a pro-rata refund of the remaining months in the annual period, calculated at the standard monthly rate for the Shared Hosting Services, not the discounted annual rate. You must submit your termination request to ISPrime in the manner described in Section 1.1. ISPrime may terminate this Agreement at any time and for any reason by providing to you 30 days' prior written notice of termination. If ISPrime terminates this Agreement, ISPrime will refund to you the pro-rata portion of pre-paid fees attributable to Services not yet rendered as of the termination date, unless otherwise expressly provided in this Agreement.
- 1.3 Liability and Obligations on Termination. If the Agreement expires or is terminated for any reason, ISPrime is not liable to you because of the expiration or termination for compensation, reimbursement or damages on account of the loss of prospective profits, anticipated sales, goodwill or on account of expenditures, investments, leases or commitments in connection with your business, or for any other reason whatsoever flowing from the termination or expiration. If you terminate this Agreement, ISPrime will not relieve you of any obligations to pay fees and costs accrued before the termination date or any other amounts you owe to ISPrime under this Agreement.
- 1.4 Charges. You will pay all charges for your use of the Services at the then current ISPrime prices, which will be exclusive of any applicable taxes. You are responsible for paying all federal, state, and local sales, use, value added, excise, duty and any other taxes assessed with respect to the Services, other than taxes based on ISPrime's net income.
- 1.5 Payment. You will pay all charges for Services in advance according to the then current price for the Services. When registering for Dedicated Hosting Services, you must choose to pay for the Services either by credit card or upon your receipt of an invoice. If you register for Shared Hosting Services, you must pay for the Services by credit card. If you choose to pay by credit card when registering for Dedicated Hosting Services or if you register for Shared Hosting Services, you authorize ISPrime to charge your credit or debit card to pay for any charges that may apply to your account. ISPrime may accumulate any supplemental charges, as described in the Order Form, that you incur in your use of the Services ("Supplemental Charges") until the charges exceed $20 and then charge your card. You must notify ISPrime of any changes to your card account (including, applicable account number or cancellation or expiration of the account), your billing address, or any information that may prohibit ISPrime from charging your account. If you choose to be invoiced for Dedicated Hosting Services, ISPrime will send an invoice to you for the Services for the period for which you have registered for the Services. ISPrime may also send periodic invoices to you for any applicable Supplemental Charges associated with your use of the Services. You will pay to ISPrime the amount indicated in each invoice by the due date reflected on the invoice. If you fail to pay any fees and taxes within 10 days from the applicable due date for credit card or invoice payments, ISPrime will assess late charges equal to the lesser of 10% per month or the maximum allowable under applicable law. Your failure to fully pay any fees and taxes within 10 days after the applicable due date is a material breach of this Agreement, justifying ISPrime in suspending its performance and terminating this Agreement. If ISPrime terminates for your material breach, you must still pay past due fees plus interest. You are responsible for any costs ISPrime incurs in enforcing collection, including reasonable attorneys' fees, court costs and collection agency fees. If you reinstate Services, you must pay any fees associated with reinstating Services.
2. Use of Services
- 2.1 Applicable Policies and Guidelines. The ISPrime Acceptable Use And Service Guidelines (the "Acceptable Usage Policy") govern the general policies and procedures for use of the Services. ISPrime's On-line Privacy Statement governs how ISPrime collects, stores, processes and uses information associated with your use of the Services. The Acceptable Usage Policy and the On-line Privacy Statement are posted on ISPrime's Web site at www.ISPrime.com (or such other location as ISPrime may specify) and may be updated from time-to-time. YOU SHOULD CAREFULLY READ THE ACCEPTABLE USAGE POLICY. BY USING THE SERVICES, YOU AGREE TO BE BOUND BY THE TERMS OF THE ACCEPTABLE USAGE POLICY AND ANY MODIFICATIONS TO THE TERMS. ISPrime MAY TERMINATE YOUR ACCOUNT FOR ANY VIOLATION OF THE ACCEPTABLE USAGE POLICY OR THIS AGREEMENT.
- 2.2 Material and Product Requirements. You must ensure that all material and data placed on ISPrime's equipment is in a condition that is "server-ready," which is in a form requiring no additional manipulation by ISPrime. ISPrime will make no effort to validate any of this information for content, correctness or usability. If your material is not "server-ready", ISPrime may reject this material. ISPrime will notify you of its refusal of the material and afford you the opportunity to modify the material to satisfy ISPrime's requirements. Use of the Services requires a certain level of knowledge in the use of Internet languages, protocols and software. This level of knowledge varies depending on the anticipated use and desired content of your Web site. You must have the necessary knowledge to create and maintain a Web site. ISPrime does not provide this knowledge or customer support outside of the Services.
- 2.3 Bandwidth, Storage, and E-Mail Usage. For Services, you will not exceed the bandwidth, storage and E-mail usage limits in the Order Form. If you use any bandwidth or storage space in excess of the agreed upon number of megabytes per month or if you exceed E-Mail storage and attachment size limitations, ISPrime may, in its sole discretion, assess you with additional charges, suspend the Service, or terminate this Agreement. If ISPrime elects to take any corrective action, ISPrime will not refund any unused pre-paid fees. Your use of your account and access to it is your responsibility. You are responsible for any unauthorized access to your account resulting in bandwidth, storage and/or E-mail usage exceeding the limits in the Order Form and resultant charges.
- 2.4 Domain Names. As part of the Services, you will provide ISPrime with a registered domain name or names, or ISPrime will register domain name(s) you select if the domain name is available for registration and does not violate any Network Solutions' or other registration services' policies, or any law or regulation. You will promptly reimburse ISPrime for any fees ISPrime pays to Network Solutions or other registration services for registering and maintaining the domain name(s). If any dispute or cause of action arises out of or is related to your domain name used in connection with the Services, then upon your request, ISPrime will attempt to register with Network Solutions or other registrar an alternative domain name you chose. Upon registering your domain name, you are bound by the terms of Network Solutions' then current domain name policy and the policies of the national DNS registration authorities. ISPrime will not refund any fees you paid with respect to the registration of a domain name you are unable to use. If you received a "Free Domain Name Registration" offer when you signed up for the Services, and you terminate the Services within 1 year of the domain name registration, you will immediately pay ISPrime the full retail price for the domain name registration in effect when you registered the domain name, in addition to any other fees for early termination described in this Agreement.
- 2.5 Security. You are solely responsible for any security breaches affecting servers or accounts under your control. If your server or website is responsible for or involved in an attack on or unauthorized access into another server or system, ISPrime will shut it down immediately. You will pay any charges resulting from the cost to correct security breaches affecting ISPrime or any of its other customers.
- 2.6 Commercial Advertisements via E-Mail. You will not use ISPrime services, your account or server to send or facilitate in any way the transmission of unsolicited commercial email. ISPrime will enforce substantial penalties, including charging you for related network costs and terminating your account, for violations.
3. Intellectual Property Rights
- 3.1 Your License Grant to ISPrime. You grant to ISPrime a non-exclusive, worldwide, and royalty-free license for the Initial Term and the Renewal Term, if applicable, to edit, modify, adapt, translate, exhibit, publish, transmit, participate in the transfer of, reproduce, create derivative works from, distribute, perform, display, and otherwise use your content as necessary for the purposes of rendering and operating the Services to you under this Agreement. You expressly: (a) grant to ISPrime a license to cache materials distributed or made available for distribution via the Services, including content supplied by third parties, and (b) agree that this caching is not an infringement of any of your intellectual property rights or any third party's intellectual property rights.
- 3.2 Your Warranties And Representations to ISPrime. You warrant, represent, and covenant to ISPrime that: (a) you are at least 18 years of age; (b) you possess the legal right and ability to enter into this Agreement; (c) you will use the Services only for lawful purposes and in accordance with this Agreement and all applicable policies and guidelines; (d) you will be financially responsible for the use of your account; (e) you have acquired or will acquire all authorization(s) necessary for hypertext links to third-party Web sites or other content; (f) you have verified or will verify the accuracy of materials distributed or made available for distribution via the Services, including your content, descriptive claims, warranties, guarantees, nature of business, and address where business is conducted, and (g) your content does not and will not infringe or violate any right of any third party (including any intellectual property rights) or violate any applicable law, regulation or ordinance.
- 3.3 ISPrime Materials And Intellectual Property. All materials, including any computer software (in object code and source code form), data or information that ISPrime or its suppliers or agents develop or provide under this Agreement, and any know-how, methodologies, equipment, or processes ISPrime uses to provide the Services to you, including all copyrights, trademarks, patents, trade secrets, and any other proprietary rights inherent therein and appurtenant thereto will remain ISPrime's or its suppliers' sole and exclusive property. ISPrime will also maintain and control ownership of all Internet protocol ("IP") numbers and addresses that ISPrime may be assign to you. ISPrime may, in its sole discretion, change or remove any and all IP numbers and addresses.
4. Enforcement
- 4.1 Investigation of Violations. ISPrime may investigate any reported violation of this Agreement, or its policies or any complaints and take any action that it deems appropriate and reasonable under the circumstance to protect its systems, facilities, customers or third parties. ISPrime will not access or review the contents of any e-mail or similar stored electronic communications except as required or permitted by applicable law or legal process.
- 4.2 Actions. ISPrime may restrict or remove from its servers any content that violates this Agreement or related policies or guidelines, or is otherwise objectionable or potentially infringing on any third party's rights or that potentially violates any laws. If ISPrime becomes aware that you have possibly violated this Agreement, any related policies or guidelines, third party rights or laws, ISPrime may immediately take corrective action, including: (a) issuing warnings, (b) suspending or terminating the Service, (c) restricting or prohibiting any and all uses of content hosted on ISPrime's systems, and (d) disabling or removing any hypertext links to third-party Web sites, any of your content distributed or made available for distribution via the Services, or other content not supplied by ISPrime that, in ISPrime's sole discretion, may violate or infringe any law or third-party rights or that otherwise exposes or potentially exposes ISPrime to civil or criminal liability or public ridicule. It is ISPrime's policy to terminate repeat infringers. These rights of action, however, do not obligate ISPrime to monitor or exert editorial control over the information made available for distribution via the Services. If ISPrime takes corrective action because of a possible violation, ISPrime will not refund to you any fees you paid in advance of the corrective action.
- 4.3 Disclosure Rights. To comply with applicable laws and lawful governmental requests, to protect ISPrime's systems and customers, or to ensure the integrity and operation of ISPrime's business and systems, ISPrime may access and disclose any information it considers necessary or appropriate, including, user profile information (i.e., name, e-mail address, etc.), IP addressing and traffic information, usage history, and content residing on ISPrime's servers and systems. ISPrime may report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. To the extent any inconsistency exists between any terms of ISPrime's On-line Privacy Statement and ISPrime's right to disclose under this section, ISPrime's right to disclose under this section will control.
5. Disclaimed Warranties ISPrime exercises no control over, and accepts no responsibility for, the content of the information passing through ISPrime's host computers, network hubs and points of presence, or the Internet. ALL SERVICES PERFORMED UNDER THIS AGREEMENT ARE PERFORMED "AS IS" AND WITHOUT WARRANTY AGAINST FAILURE OF PERFORMANCE INCLUDING, ANY FAILURE BECAUSE OF COMPUTER HARDWARE OR COMMUNICATION SYSTEMS. EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, ISPrime DOES NOT MAKE AND DISCLAIMS, AND YOU WAIVE ALL RELIANCE ON, ANY REPRESENTATIONS OR WARRANTIES, ARISING BY LAW OR OTHERWISE, REGARDING THE SERVICES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE IN TRADE.
6. Limitation and Exclusion of Liability
- 6.1 Limitations. IN NO EVENT WILL ISPrime OR ITS SUPPLIERS HAVE ANY LIABILITY FOR UNAUTHORIZED ACCESS TO, OR ALTERATION, THEFT OR DESTRUCTION OF INFORMATION DISTRIBUTED OR MADE AVAILABLE FOR DISTRIBUTION VIA THE SERVICES THROUGH ACCIDENT, FRAUDULENT MEANS OR DEVICES. NEITHER ISPrime NOR ITS SUPPLIERS WILL HAVE LIABILITY WITH RESPECT TO ISPrime'S OBLIGATIONS UNDER THIS AGREEMENT, OR OTHERWISE FOR CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES EVEN IF ISPrime HAS BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES. THE LIABILITY OF ISPrime AND ITS SUPPLIERS TO YOU FOR ANY REASON AND UPON ANY CAUSE OF ACTION IS LIMITED TO THE AMOUNT YOU ACTUALLY PAID TO ISPrime UNDER THIS AGREEMENT DURING THE 3 MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH THE CLAIM ACCRUED. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE, INCLUDING BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATIONS, AND OTHER TORTS. THE FEES FOR THE SERVICES SET BY ISPrime UNDER THIS AGREEMENT HAVE BEEN AND WILL CONTINUE TO BE BASED UPON THIS ALLOCATION OF RISK. ACCORDINGLY, YOU RELEASE ISPrime AND ITS SUPPLIERS FROM ANY AND ALL OBLIGATIONS, LIABILITIES, AND CLAIMS IN EXCESS OF THE LIMITATION STATED IN THIS SECTION 6.1.
- 6.2 Interruption of Service. ISPrime and its suppliers are not liable for any temporary delay, outages or interruptions of the Services. Further, ISPrime is not liable for any delay or failure to perform its obligations under this Agreement, where the delay or failure results from any act of God or other cause beyond its reasonable control (including, any mechanical, electronic, communications or third-party supplier failure).
7. Indemnification You release and hold harmless, and agree to indemnify, ISPrime and its affiliates and suppliers (and their respective employees, directors and representatives) against any and all claims, actions, proceedings, suits, liabilities, damages, settlements, penalties, fines, costs or expenses (including, reasonable attorneys' fees and other litigation expenses) incurred by ISPrime or its suppliers, arising out of or relating to: (a) your violation or breach of any term, condition, representation or warranty of this Agreement, or any applicable policy or guideline; (b) your improper or illegal use the Services; or (c) your violation, alleged violation, or misappropriation of any intellectual property right (including trademark, copyright, patent, trade secrets) or non-proprietary right of a third party (including defamation, libel, violation of privacy or publicity).
8. MISCELLANEOUS PROVISIONS
- 8.1 Entire Agreement. This Agreement, in conjunction with all policies and guidelines incorporated by reference, constitutes the entire agreement between you and ISPrime with respect to the subject matter of the Agreement, and there are no representations, understandings or agreements that are not fully expressed in this Agreement and the related policies and guidelines.
- 8.2 No Fiduciary Relationship; No Third-Party Beneficiaries. ISPrime is not the agent, fiduciary, trustee or other representative of you. Except for the rights of ISPrime's suppliers under sections 6 and 7, nothing expressed or mentioned in or implied from this Agreement is intended or will be construed to give to any person (other than the parties to this Agreement) any legal or equitable right, remedy or claim under or in respect to this Agreement. This Agreement and all of its representations, warranties, covenants, conditions and provisions are intended to be and are for the sole and exclusive benefit of the parties to this Agreement.
- 8.3 Amendments. Except as expressly provided in this Agreement, no amendment, change, waiver, or discharge of this Agreement is valid unless in writing and signed by the parties.
- 8.4 Identification. ISPrime may, free of any obligation to pay compensation, use your name and identify you as a ISPrime client, in advertising, publicity, or similar materials distributed or displayed to prospective clients.
- 8.5 Choice of Law and Forum. THIS AGREEMENT IS GOVERNED BY THE LAWS OF THE UNITED STATES AND THE STATE OF NEW YORK, WITHOUT REFERENCE TO RULES GOVERNING CHOICE OF LAWS. ANY ACTION RELATING TO THIS AGREEMENT MUST BE BROUGHT IN THE FEDERAL OR STATE COURTS LOCATED IN, MANHATTAN COUNTY, NEW YORK, AND YOU IRREVOCABLY CONSENT TO THE JURISDICTION OF THESE COURTS.
- 8.6 Compliance With Laws. You will comply with all applicable laws and regulations and will indemnify and save ISPrime harmless from your failure to so comply. ISPrime will not have to perform any obligations set forth in this Agreement if the performance would violate any present or future law, regulation or policy of any applicable government.
- 8.7 Non-Assignment. You may not assign this Agreement or any right or obligation under this Agreement, by operation of law or otherwise, without ISPrime's prior written consent. ISPrime may assign its rights and obligations under this Agreement, and may utilize affiliates and agents in performing its duties and exercising its rights, without your consent. This Agreement are binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns.
- 8.8 No Waiver. ISPrime's failure to enforce the strict performance of any provision of this Agreement does not constitute a waiver of ISPrime's right to subsequently enforce the provision or any other provisions of this Agreement.
- 8.9 Severability. If any term or provision of this Agreement is deemed invalid, void or unenforceable either in its entirety or in a particular application, the remainder of this Agreement, if applicable, will remain in full force and effect and, if the subject term or provision is deemed to be invalid, void or unenforceable only with respect to a particular application, the term or provision will remain in full force and effect with respect to all other applications.
- 8.10 Headings. The section headings used in this Agreement are for reference and convenience only and will not enter into the interpretation of the Agreement.
- 8.11 Survival. All provisions of this Agreement relating to your warranties, intellectual property rights, limitation and exclusion of liability, your indemnification obligations and payment obligations will survive the termination or expiration of the Agreement.
WEB DESIGN SERVICE AGREEMENT
THIS WEB DESIGN SERVICE AGREEMENT ("AGREEMENT") IS ENTERED INTO BETWEEN ISPrime COMMUNICATIONS COMPANY L.P. ("ISPrime") AND THE PERSON OR ENTITY THAT CLICKS ON THE "ACCEPT" BUTTON BELOW ("CUSTOMER"). ISPrime IS WILLING TO ENTER INTO THIS AGREEMENT ONLY ON THE CONDITION THAT CUSTOMER PAYS THE APPROPRIATE FEES AND ACCEPTS ALL OF THE TERMS IN THIS AGREEMENT.
PLEASE READ THE TERMS CAREFULLY BEFORE CLICKING ON THE "ACCEPT" BUTTON. BY CLICKING ON THE "ACCEPT" BUTTON, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY IT.
IF YOU DO NOT AGREE TO ALL THESE TERMS, ISPrime IS UNWILLING TO ENTER INTO THIS AGREEMENT, AND YOU SHOULD CLICK ON THE "DO NOT ACCEPT" BUTTON TO DISCONTINUE THIS PROCESS.
ISPrime provides website design and development services via the Internet and other platforms (the "Services") through ISPrime's Internet website (the "Website"). Customer will use the Services in accordance with this Agreement and as ISPrime request. Hosting Services are provided by ISPrime in accordance with the Hosting Agreement found at www.ISPrime.com. ISPrime is willing to provide Customer with the Services as set forth below. The parties agree as follows:
1. PROVISION OF SERVICES; LICENSE.
(a) If Customer pays ISPrime the fees set forth in the order summary, ISPrime will provide Customer with the Services ordered and the website ISPrime creates ("Deliverable") as described in the order summary under this Agreement's terms and conditions.
(b) ISPrime grants to Customer a limited, personal, non-exclusive, non-transferable license to use the Deliverables set forth in the Customer order summary.
(c) This is a license, not a transfer of title, and is subject to the following restrictions: Customer may not (1) modify the Deliverables except with the tools incorporated into the Deliverables; (2) use Deliverables for any third party commercial purpose; (3) decompile, reverse engineer, or disassemble software Deliverables; (4) remove any copyright or other proprietary notices from the Deliverables; or (5) transfer the Deliverables to another person. Customer will prevent any unauthorized copying of the Deliverables.
(d) With respect to any ISPrime logos and hypertext link logos provided with the Deliverables, ISPrime grants Customer a non-assignable, non-exclusive, royalty free license solely to use the logos or link logo as a hypertext link icon to allow users to link from Customer's web page to the ISPrime web pages, based on the following terms and conditions:
1.1 Customer acknowledges the validity and ISPrime's and ISPrimeComputer Company's exclusive ownership of all right, title, and interest in and to all ISPrime, ISPrime, and ISPrimelogos and link logo marks (the "Marks") and, during or after the term of this Agreement, will not contest, or help others to contest, the ownership or the validity of any registrations or rights of ISPrime, ISPrime, or ISPrimenow owned or obtained relating to the Marks.
1.2 Customer will not use any names, marks, terms, graphics, or other materials on its Web page or site that are likely to cause confusion with or dilute the distinctiveness of the Marks or to damage the reputation or commercial image of ISPrime, ISPrime or ISPrimeor any of their products.
1.3 ISPrime, in its sole discretion, may terminate this license immediately for any reason. Upon termination of this license, Customer will immediately cease all further use of the Marks, or any other similar mark, name or logo, including any name or mark comprising the term "ISPrime" or "Dell."
2. OWNERSHIP
ISPrime and its suppliers will retain all title to and ownership of the Deliverables. Deliverables are copyrighted and are protected by worldwide copyright laws and treaty provisions. Except as provided in this Agreement, the Deliverables may not be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any way, without ISPrime's prior written permission. Except as expressly provided in this Agreement, ISPrime does not grant any express or implied right to Customer under any patents, copyrights, trademarks, or trade secret information. Other rights may be granted to Customer by ISPrime in writing or incorporated elsewhere in the Deliverables.
3. ISPrime OBLIGATIONS.
Except for initial edits made before final delivery, ISPrime is not obligated to correct any bugs, defects or errors in the Services or Deliverables or to otherwise support or maintain the Services or Deliverables. ISPrime will provide reasonable technical support to Customer in the form of telephone consulting and "e-mail" to Customer during ISPrime's normal business hours and at ISPrime's standard pricing.
4. TERM AND TERMINATION.
(a) This Agreement is effective on the date Customer accepts the terms of this Agreement and will continue unless terminated under Section 4(b).
(b) Customer may terminate this Agreement without cause upon notice to ISPrime. ISPrime may terminate this Agreement after 5 days' written notice to Customer if Customer materially breaches this Agreement, including failure to pay and failure to cure the breach during the 5-day period.
(c) Upon the termination of this Agreement, Customer will return to ISPrime all copies of any Deliverables ISPrime provided to it. Sections 1(c) 2, 5, 4 and 6 will survive termination of this Agreement.
5. DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY.
(a) THE SERVICES ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR TITLE, WHICH ISPrime DISCLAIMS.
(b) ISPrime IS NOT LIABLE FOR: (1) ANY LOSS OF USE, LOSS OF DATA, INTERRUPTION OF BUSINESS, OR (2) ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES OF ANY KIND (INCLUDING, LOST PROFITS) REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF ISPrime HAS BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES. ISPrime'S LIABILITY WILL NOT EXCEED THE AMOUNT CUSTOMER PAID TO ISPrime DURING THE 3-MONTH PERIOD BEFORE THE ACTION AROSE. CUSTOMER ACKNOWLEDGES THAT THESE LIMITATIONS ARE AN ESSENTIAL ELEMENT OF THIS AGREEMENT AND ABSENT SUCH LIMITATIONS ISPrime WOULD NOT ENTER INTO THIS AGREEMENT.
6. MISCELLANEOUS
This Agreement will be governed solely by the laws of the State of New York, excluding its principles of conflicts of laws. Any action under or relating to this Agreement will be brought solely in the state and federal courts located in Johnson County, New York and each party submits to the personal jurisdiction of these Courts. Each party's performance under this Agreement will in all respects conform to all applicable laws, rules and regulations of the United States governing the export of technical information. Customer may not assign this Agreement without the prior, written permission of ISPrime. Any purported assignment will be void and without any effect. This Agreement may not be modified or amended except in writing, signed by both parties. Any purported oral modification or amendment of this Agreement will not be effective. Neither party may waive any right under this Agreement, except expressly and in writing. Any other purported waiver of any right will not be effective. This Agreement is the entire agreement between the parties with respect to this subject matter, and supersedes all prior and contemporaneous discussions, negotiations, communications and agreements with respect to this subject matter.